FAQ

Questions about our orders

How do I place an order?

When you place an order, you first need to click on “Order Content Now.” You will have to either login or create an account using your e-mail and name. Afterward, you will choose what type of content you want and fill your order with the details and necessary attachments. Your project will be then created, and you will be able to review it and complete the checkout. 

How should I pay for my order?

Upon completing an order, you will have your personal account which you can use to link with your bank account. Going to the “Checkout” part of your account, you can opt for either PayPal, credit or debit card. 

When will you start working on my order?

Once you place your order, we will assign it to one of our writers within a few hours of receiving it. 

Am I allowed to request changes after already placing my order?

Of course, you can. You will have about 3 days after your text is delivered to ask for any additional changes. Keep in mind that our revision policy does not cover rewriting your material.

Questions about our writers

How do you choose a writer for my task?

Depending on your academic level and your field of study, we will choose a writer that has deeper knowledge on that certain paper and has the most experience with it. 

Can I contact my writer?

Yes, you can. You and your assigned writer can contact each other through your personal account. It is actually encouraged to keep in touch with your writer, because this way, you can rest assured that your product will fit your needs exactly. This reduces the risk of having to do any revisions at the end, so you will have your final product as fast as possible.

Can I ask for a certain writer to work on all of my projects?

Yes, you are free to request any writer to work on your future projects. Just let us know that you want that particular writer and we’ll do our best to comply with your wishes. However, you will still need to check if that writer doesn’t already have an ongoing project and if he can start right away.

Are the writers able to do papers on any academic level?

Yes, our staff is well packed with skilled writers that hold degrees for any kind of academic level you may need. So whether you are in high school and need an essay for your class or you are a Ph.D. student in need of a dissertation, we have fully credited writers that can get started on your paper right away.

Questions about our guarantees

What do I do if my paper is not to my liking?

If you are not satisfied with your result, contact us right away, and we will be happy to revise your paper so that the final paper will be completely satisfying. Just tell us the reason you’re dissatisfied with your piece of writing and we will begin fixing it right away.

Will you be able to meet my deadline?

We only accept orders for which we are certain we can meet the deadline. Occasionally, we might miss a deadline only because the client hasn’t given us his or her accurate contact information. We will do our best to come in touch with you, but if you do not provide us with the necessary information, there isn’t really much we can do, and we cannot be held accountable.

Do I have any guarantees that my paper will not be plagiarized?

Yes, every paper we send out will always be scanned for plagiarized content through our own plagiarism software, so you can rest assured that your paper will be 100% original.

Questions about our CVs and resumes

Do you have different writers working on CVs and resumes?

Yes, we have a different division of writers working on your CVs and resumes. Depending on the type of resume or CV you may need, we will assign you to an appropriate writer that is experienced and qualified to write such texts. You and your writer will stay in close contact to make sure that they have all of the necessary information so that your result will be just perfect.

Questions about Copywriting and Business writing

Do you make content for websites?

Yes, we take orders such as blog posts, website constructions and content, articles and even more. We have expert copywriters on the staff that can handle any type of writing.

Will the writer post the text on my blog?

Yes, if the customer asks specifically for this and provides us with the necessary login information, we can post the blog in your name.

Who has the copyright for my text?

Upon completion of the task, all of the papers will solely belong to you.

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